Homeowner Care
The Future of
Homeowner Care
Save time, reduce risk, increase homeowner satisfaction and protect your brand reputation.
Save time, reduce risk, increase homeowner satisfaction and protect your brand reputation.
A purpose built platform to keep every homebuyer informed and satisfied through all project stages.
From the moment a contact is firm, homeowners will have access to a perosnalized, custom-branded portal. This becomes their go-to resource for everything they need— purchase details, project updates & FAQs.
Our platform facilitates construction walkthroughs and pre-delivery orientation through a mobile app, even without Wi-Fi. You can track and resolve deficiencies in real-time, document everything digitally, and capture owner sign-off with ease.
From submitting and tracking warranty requests to accessing how-to guides and maintenance reminders, everything happens in one central place. Homeowners can schedule repairs at their convenience, and with live chat and video support, many issues can be resolved without needing an on-site visit.
What's costing you more: service calls or frustrated homeowners and negative reviews?
Efficiency meets effectiveness with a platform that supports your workflows with automation.
Effective communication is the first step in ensurn our homebuyers generate positive word-of-mouth.
Analyze performance on appliances, materials, trades and more to inform future project design.
Our platform makes it easy to ensure compliance by ensuring protocols are follow and signoffs are documented.
A go-to resoure for everything homebuyers need—purchase details, project updates & FAQs.
Have a documented paper trail for all steps of construction walkthrough. Without the paper.
Never lost signal again during construction walkthroughs and homeowner orientations.
Showing is better than telling when it comes to addressing and resolving warranty claims.
Centralized dashboards and workflows to provide oversight in the detailed status of all service requests.
A seamless calendar integration to allow for scheduling of service visits, homeowner orientation and key pickup, without the back and forth.
Some of the most common questions don't need a service call. Proactively identify and address the most common customer questions.
Manage communication with homeowners, trades and other stakeholders in one consolidated inbox.
No more jumping between a dozen disjointed softwares. Spark has all of your sales data and all of your marketing tools under one roof.
Get increased visibility and control over your project sales and marketing. Spark scales with your team, providing the foundation for you to grow and expand your business.
Focus on selling, not software. Our dedicated Customer Success team gets you up and running faster than you'd expect.
